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Returns Policy


We realise that shopping via the internet can be frustrating if the product you receive is not exactly as you envisioned.

If your order is not to your liking you may return the item to us for an exchange, or a store credit.

Goods must be returned within 14 days and you must contact us before returning the goods.

We do not issue refunds unless an item is faulty and unable to be replaced. 

Any extra freight charges associated with exchanging products is to be charged to you, the customer.

Please note that this Return Policy does not apply to articles sold as SPECIALS (Interio Monthly Special, One Offs or end of Lines). These articles cannot be returned if you have simply changed your mind.

Procedure when returning an Item:

1.Please email us in advance to advise us of the return. 
        Quote your invoice number and the date on your invoice. 
        Tell us the reason for the return. eg You don't like product, it doesn't fit, etc
        Tell us if you would like an exchange for another product or a credit note.


2. A return number will be issued to you and we will confirm a delivery address for the return. 
        This return number must be attached to the item being returned. 
         Returns without a return number will not necessarily be processed

3. Return the goods to us in original packaging, undamaged and unused.

Kind regards
interio